How to Increase Your Team's Efficiency with HubSpot's Sales Chrome Extension

07/09/2020 3 min read Written by Kelly Groover

Decades ago, sales associates went door to door touting products for their businesses, hoping to solve consumers’ problems. Today, they still do that, but without knocking on your door. Instead, they spend most of their time on the phone or in the inbox, emailing away. With HubSpot’s Sales Chrome extension, your team can continue to do their work in Gmail – but more quickly and efficiently.


Head over to our YouTube channel where the stars of Lynton Cast discuss the extension in-depth in our latest episode titled, How The HubSpot Gmail Extension Can Boost Your Efficiency.

What is the Extension?

HubSpot has several tools to make your marketing, development, and sales teams’ jobs easier. The Sales Chrome extension is just another example. Chrome users can download this browser extension to track and log emails sent from Gmail and use some sales tools directly in their inboxes.

What Are the Features of the Extension?

The HubSpot Sales Chrome Extension (or Gmail Extension as some call it) has three main features that your sales representatives can utilize:

  • Feature 1: Track and log email- With this feature, every time a contact opens an email, you’ll be notified via a pop-up notification on your desktop. Additionally, this information will be logged to that contact’s timeline in HubSpot. If you have a Sales Hub account, you can also see what links your recipient clicks – but this feature is not logged.
  • Feature 2: Contact profiles – Using the contact profiles feature, you can search through HubSpot’s contacts and access details without leaving Gmail. You’ll see this information as a collapsible sidebar in your Gmail account.
  • Feature 3: HubSpot sales tools – This feature allows you to access HubSpot sales tools directly in your inbox. Use snippets, templates, documents, and meetings tools without having to navigate away from Gmail.

What Are the Benefits of the Extension?

In the modern digital marketing world, your sales representatives likely have access to numerous platforms that help them perform their job – which is excellent. However, with more tools comes more logins, tabs, and information to rifle through. The Sales Chrome extension lets your team access valuable HubSpot tools and information where they spend a lot, if not all, of their time: their inbox. They’ll be able to know exactly when a contact opens an email so they can respond accordingly and react with pre-loaded snippets and meeting links to save time.

On top of that, they can search for relevant contact details to beef up emails, make them more personal, and appropriately engage with leads. They can initiate calls with contact straight from Gmail, with all that information recorded immediately back to HubSpot so they can see every action taken to move a contact through the pipeline.

Primarily, the extension exists to streamline a sales rep’s job. They won’t have to toggle between applications or dig through your HubSpot CRM to find a quick bit of information. They can go through their standard sales process and flow without being interrupted while knowing all their activity will be logged in HubSpot.

What Else?

Head over to our YouTube channel where the stars of Lynton Cast discuss the extension in-depth in our latest episode titled, How The HubSpot Gmail Extension Can Boost Your Efficiency. Then, install the extension to start benefiting from its features. As always, our team is here to answer any questions or provide any support. Happy emailing!

By: Kelly Groover

Kelly serves as the Specialist of People and Talent for Lynton. She lives in Savannah, GA with her husband, daughter, and two dogs. When she's not managing conversion rates and lead generation for the company, she's typically playing soccer or watching football.

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