What to Do When Your PieSync App Gets Discontinued

07/07/2021 4 min read Written by Kelly Groover

In case you missed it, HubSpot acquired PieSync, an innovative company that offers two-way data sync technology, in 2019. Since then, the duo has worked together to implement PieSync into the HubSpot tech stack. During this time, consumers could purchase integrations and work with PieSync, directly.

Things will look a little differently now, however. PieSync will live inside HubSpot’s Operations Hub as a feature known as “data sync.” That means that PieSync as a stand-alone product will reach end-of-life on December 31, 2021. No new customers were permitted to buy PieSync stand-alone services as of April 21, 2021.

Currently, data sync comes with a selection case of pre-built apps, with new integrations being added consistently. Still, your app or integration could be discontinued for some time before it makes its way to Operations Hub.

If you find yourself in this situation, don’t panic. There are solutions. Keep reading for a look at what is available with data sync, what isn’t, and how you can keep your integration moving along.

What is Data Sync and What’s Available with It?

First and foremost, here’s how HubSpot defines data sync: “Data sync by HubSpot packs all the punch of a custom-built connector — two-way sync, custom field mappings, filtering, historical syncing — in an easy, code-free package.”

In other words, data sync combines the power of HubSpot with another system. As of June 2021, there are 41 available systems you can connect HubSpot to using data sync. You can browse the full list here, but some notables ones include:

  • Google Contacts
  • Outlook
  • Mailchimp
  • Stripe
  • Xero
  • Pipedrive
  • ActiveCampaign
  • Sendinblue
  • Zoho CRM
  • Intercom
  • Airtable
  • RingCentral
  • Zendesk
  • Square
  • Aircall
  • iCloud
  • Microsoft Dynamics 365
  • NetSuite
  • Salesloft
  • Freshdesk

What Isn’t Available with Data Sync?

Data Sync is still fairly new and growing, but even still, it’s limited in comparison to what PieSync offered. Here’s a look at some of the biggest integrations not currently available with data sync (but could be in the future):

  • Salesforce
  • SharpSpring
  • Brivity CRM
  • Microsoft Exchange
  • Real Geeks
  • Shopify
  • Quickbooks
  • LionDesk
  • Teamleader
  • Freshales
  • Facebook Lead Ads
  • Podio
  • BombBomb
  • Apollo
  • Wildix
  • GetResponse
  • Dotloop
  • Autopilot
  • Drift
  • Autoklose
  • Missive
  • Bexio
  • Agile CRM
  • WooCommerce
  • Eventbrite

What To Do If You Need Integration Help

The list of currently unavailable data sync integrations could go on. If you don’t see yours above and want to know for sure if PieSync is discontinuing your integration, consider these following steps:

  1. Reach out to our team. We’ve done comprehensive research on what is and what isn’t available.
  2. If data sync supports your integration and you want to purchase Operations Hub, rejoice! If you need integration help in any way, whether it’s because yours isn’t available or you don’t have Operations Hub or something else, move on to the next step.
  3. Browse available SyncSmart integrations and apps. You may see yours available for download, or you can contact our team directly to work on a custom solution.

Should you opt to work with us on a custom integration or app, you’ll work with our “managed services” team. Here’s what that looks like:

  • From your first meeting with the team, we’ll work together to define your needs and tailor the process to meet your specific business functions. That ensures that your integration goes above and beyond.
  • We make sure your integration project is set up for success from the get-go by strategizing your integration’s customizations through a series of kick-off calls.
  • We map your field mappings, custom objects, sync logic, and develop.
  • We test to make sure everything is working correctly, then launch!
  • We’re always here to support your growth or proactively monitor the health of your integration!

Get Started

If you’re at all concerned about your PieSync integration going away, don’t be. You’ll likely either be able to keep it going using Operations Hub data sync or by working with the SyncSmart team. Either way, there’s no need to stress. Just remember to keep the upcoming end-of-life deadline of December 31, 2021, in mind.

By: Kelly Groover

Kelly serves as the Specialist of People and Talent for Lynton. She lives in Savannah, GA with her husband, daughter, and two dogs. When she's not managing conversion rates and lead generation for the company, she's typically playing soccer or watching football.

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