• Lynton Team
4 HubSpot CRM Integration Success Stories
All talk and no show isn't very useful...check out the benefits of a HubSpot integration and read about some successful integrations we've done.
Integrations Customer Success
• Lynton Team
Companies with Great Customer Service Programs & What You Can Learn
When was the last time you were blown away by a brand? Read about companies that offer great customer service programs and what you can learn from them
Customer Success
• Lynton Team
Tips for Responding to Negative Reviews
Responding correctly to a bad review can help you greatly. While that poor review may make you want to run for the hills, it’s best to address the situation. Responding to it can actually empower your company. Here we share our tips on how to best handle these.
Social Media Marketing Customer Success
• Lynton Team
6 Tips for Providing Customer Support through HubSpot Conversations
Customer interactions is an important aspect of customer service, but it can be a tough to achieve without proper tools. HubSpot Conversations is a customer support tool that provides a universal inbox where all of your team conversations with customers are stored and organized in a single place.
Customer Success
• Lynton Team
Begin the Conversation: Sales, Marketing and Customer Service Alignment
Companies will see great results from putting customers at the center of their business' operations. One way to do this is by using the HubSpot flywheel strategy.
Inbound Marketing Customer Success
• Lynton Team
The Importance of Engagement in Customer Success
Customers who frequently interact with your brand are ultimately more successful. Here's how to engage your customers and lead them to success.
Inbound Marketing Customer Success
• Lynton Team
From Funnel to Flywheel: Turning Customers into Promoters
While quality content and marketing efforts are great, the voice of the customer should be your business's top priority. Here's why.
Inbound Marketing Customer Success
• Lynton Team
Making the Move from Reactive to Proactive Customer Support
Proactive support is anticipating and fulfilling your customer's needs before they even have to ask. Here's how you can implement proactive customer support.
Inbound Marketing Customer Success
• Lynton Team
Why a Knowledge Base Should be Part of Your Customer Success Strategy
Customer service issues while extremely frustrating, can be eradicated with HubSpot knowledge base. See how this tool will streamline customer service and turn your customers into promoters.
Inbound Marketing HubSpot Customer Success
• Lynton Team
Top 5 Customer Success Metrics to Track in HubSpot Service Hub
Customer success revolves around the customer’s experience, not vanity metrics. See how HubSpot Service Hub tracks the metrics that really matter for gauging customer delight.
Customer Success Reporting & Analytics
• Lynton Team
5 Things You Should Know About Your New Inbound Marketing Client
Whether you're an agency or a prospective client of an agency, be sure to keep these inbound marketing questions in mind.
Customer Success
• Lynton Team
Client Communication Lessons from my Dentist
If you're like me, you hate going to the dentist. However my dentist has some valuable lessons when it comes to client communication.
Inbound Marketing Customer Success